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Welcome to our online eCitizen Service Request system.  Here you are able to open a work order or voice a concern.  Upon receiving your request, an email is sent to the appropriate City staff member, an acknowledgement email will be sent to you if you enter your email address.   If you would like a phone call, please enter your daytime telephone number.

For issues concerning vandalism, parking, nuisance vehicles, speeding, neighborhood noise and animal complaints, call the Hennepin County Dispatch Center at 763-525-6220 for a prompt response.

Submit a new Service Request

• 1. Personal Info
• 2. Where and What
• 3. Details
• 4. Confirm

Tell Us About Yourself

Email Address

First Name*MILast Name*

Street Address*Need a second line?

City*State*Zip*
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Phone + ExtWant to provide another?


Click here to configure your notification preferences

Choose how you wish to be notified about changes or updates to your service requests.

EmailPhoneAlternate PhoneMail

Please provide us with the following information regarding your request:

Where is the issue?

Enter the city & street. You may also use a map to mark the exact location.

CityStreet #Street*
Maple Grove

Cross street (if at an intersection)

Drag the pin to the map to mark the location of the issue. You may also enter a street address.

What type of issue? *

Select a type...

Enter any comments you may have regarding this issue:

Comment

Additional Info

We need some additional information based upon the request type you picked:

Files

For certain issues, it's helpful to provide photos or documents to help us understand the issue. If you have any such files, please add them here.

Thank you

Your service request has been submitted. Below are the details. Please keep this information for your records. We will notify you when there are updates to the status of your request, based on your selected notification preferences.

Your Comments

What

Where

What would you like to do now?

12800 Arbor Lakes Pkwy N
P.O. Box 1180
Maple Grove, MN 55311
763.494.6000

Public Safety Facility
763.494.6100

Community Center
12951 Weaver Lake Road
763.494.6500